Our items are shipped from around the world and we process hundreds of orders every day. Due to the steep discounts we offer and the limited amount of money we make on each product sale, we ask that you please allow 5-30 business days for your items to arrive once you order them. 

In the rare occasion that the item does not arrive, please write us at support@freshiana.com for an immediate solution. If you've ordered more than one item, they might arrive separately.

Most of the times we do not provide USPS/FedEx/UPS Tracking numbers, but if you encounter any problems, contact us at support@freshiana.com and we will quickly do our best to track your package.

Thanks and happy shopping!